oracle
Customer Relationship Executive
Digitide Solutions
Karnataka, IND
Full-time
Mid
Onsite
Discovered 2 weeks ago
Full Job Posting
Qualifications
- Excellent communication and interpersonal skills.
- Strong customer service orientation and empathy.
- Ability to work independently and manage time effectively.
- Proficiency in using customer relationship management (CRM) systems.
- Prior experience in a customer-facing role is preferred.
- Knowledge of BFSI industry is an advantage.
- Excellent problem-solving and conflict resolution skills.
- Ability to work in a fast-paced, dynamic environment.
- Strong attention to detail and organizational skills.
- A positive and proactive attitude towards customer service.
Responsibilities
- Handle customer inquiries and provide timely responses.
- Resolve customer issues and complaints efficiently.
- Maintain a positive and professional attitude at all times.
- Build and nurture strong customer relationships.
- Stay updated on company products, services, and policies.
- Collaborate with internal teams to ensure a seamless customer experience.
- Provide feedback and insights to improve customer satisfaction.
- Ensure data privacy and security during customer interactions.
- Maintain accurate records of customer interactions and feedback.
About Digitide Solutions
IT Services & Consulting55000 employeesFounded 2024
AI-first digital transformation and business process management company.
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