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Customer Relations Specialist
Compass Health Network
Columbia, USA
Full-time
Entry
Onsite
USD 18.39-18.39 hourly
Discovered 1 months ago
Full Job Posting
Key Responsibilities
- Greet patients and provide excellent customer service at every visit
- Manage appointment check-in/check-out, including verifying insurance and demographics
- Collect co-pays and complete necessary paperwork
- Answer phones, direct messages, and assist with scheduling
- Keep the front office and waiting areas organized and welcoming
- Enter data accurately into electronic health records (EHR)
- Travel to nearby clinic locations as needed
- Maintain strict patient confidentiality and follow HIPAA guidelines
Requirements, Skills, Knowledge and Expertise
- High School/GED preferred
- At least one year experience in customer service required
- A valid driver's license and agency established minimum automobile coverage required
- Possesses strong communication and organizational skills
- Is comfortable in a high-traffic, patient-facing role
- Is detail-oriented with basic computer and data entry skills
- Willing to travel locally between clinic sites if needed
About Compass Health Network
Hospitals & Health Systems4500 employeesFounded 1975
Nonprofit provider of integrated behavioral, dental, and primary healthcare.
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