Customer Account Manager-Small Format -Southeast
Role Overview
The Customer Account Manager (CAM) is responsible for managing, developing, and driving category growth with assigned customer (s) (direct and/or indirect).
This role focuses on achieving annual sales and commercial spend targets, building strong customer relationships, and executing category and customer business plans.
The position requires close collaboration with cross-functional teams, including Commercial Development, Sales Analyst, Shopper Marketing, Category Management, Finance (RGM, TFS), Business Solutions Center (BSC) and Field Execution teams to deliver exceptional results and drive market share gains.
The position may require close collaboration with Senior Customer Account Specialist (SCAS) team.
Key Skills for This Role
Full Job Posting
REQUIRED SKILLS AND EXPERIENCE
- Bachelor’s degree (business-related preferred), and minimum of 5 years of relevant sales or account management experience is required.
- Strong ability for collaboration, courage, speed, and agility; being a productive team player.
- Effective communication skills, both oral and written, strong judgement in decision making, good problem-solving skills, thinks strategically, and a customer service orientation.
- Proficiency in Microsoft Office Suite (Teams, Outlook, Excel, and PowerPoint) and ability to work in various operating systems (i.e., customer portals).
- Strategic analytical skills; experience with data sources and such as Power BI, Circana, & Nielsen.
- Skilled in business mathematics.
- Exceptional organizational and time management skills are essential.
- Strong presentation and negotiation skills.
- Knowledge of sales fundamentals: pricing, promotion, assortment, merchandising, and financial reconciliation.
- Ability to create compelling, fact-based selling stories and customer plans.
- Ability to resolve issues promptly and communicate potential impacts to stakeholders.
- Salary: $117,910.39 to $151,283.70 per year
- Bonus Eligibility: Yes
- The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.
- Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits
- It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
- The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [email protected] or please dial 711 and provide this number to the operator: 1-800-321-6467.
- This position is not eligible for Visa Sponsorship.
- Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.
- Job Requisition: 422858
- It is our business imperative to remain a very inclusive workplace.
- To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
Preferred Qualifications
- Bachelor’s degree (business-related preferred), and minimum of 5 years of relevant sales or account management experience is required.
- Bonus Eligibility: Yes
About Nestlé
Nestlé is a Swiss multinational food and beverage company and the world's largest food company by revenue, producing a wide range of products including baby food, bottled water, cereals, chocolate, coffee, dairy products, and pet food.
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