CrowdStrike Platform Resident Consultant (Remote)

The Platform Resident Consultant is an embedded technical advisor who partners closely with strategic customers to maximize the value of their CrowdStrike Falcon investment. This role combines specialized expertise with technical consulting to drive successful CrowdStrike Falcon adoption, optimization, and ongoing operational excellence. The resident consultant will have familiarity of all Falcon modules and deep knowledge in a few areas, such as Endpoint, Identity, or Cloud, and is responsible for the planning, deployment, implementation, and operational support of the customer’s Falcon environment.

What You'll Do:

Customer Partnership & Strategy

Serve as the primary technical advisor for assigned strategic customer accounts

Develop and maintain trusted advisor relationships with customer security teams and leadership

Understand customer security operations workflows, use cases, and business objectives

Mentor customer teams on Falcon best practices and threat hunting techniques

Technical Implementation & Optimization

Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications

Assisting customer with operationalizing all modules of the Falcon platform

Troubleshoot customer issues across small to large enterprises

Utilize and engineer native and 3rd party software deployment technologies

Develop scripting and application solutions using Falcon APIs

Customer project planning and status

Work closely and collaboratively with customer information technology teams

Leverage CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management

Assist customers with the integration of CrowdStrike into existing tools

Guide customer leads with incident management functions

Work closely and collaboratively with Professional Services team to develop customer facing collateral

What You'll Need:

Technical Skills

Bachelor’s degree, in Computer Science, Information Technology, Cybersecurity or a related field, and/or equivalent military or work experience

5+ years of experience with relevant security applications, which could include endpoint, identity, cloud, SIEM, etc.

3+ years of client-facing consulting experience

Basic understanding of software deployment technologies

Knowledgeable on Windows, Mac, and Linux platforms

Experience in computer and network systems security

Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems

Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Consulting Skills

Exceptional communication skills with ability to explain technical concepts to varied audiences

Strong presentation and training delivery capabilities

Self-motivated with excellent time management and prioritization skills

Customer-focused mindset with commitment to driving customer success

Ability to work independently in a remote/embedded environment

Strong problem-solving and analytical thinking abilities

High level of motivation; self-starter; results driven

Proactive and thorough ability to manage work and prioritize customer projects

Ability to travel up to 20% of the time

Bonus Points:

Endpoint Security: Falcon platform (preferred), AV, and EDR solutions

Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec

Development: PowerShell, Python, Bash, Batch

Technologies: Experience with Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation

Database: SIEM, MSSQL, Splunk, LogScale

Identity: Identity, Active Directory, Azure-AD, SSO

Cloud: AWS, Azure, and GCP

Currently have or can obtain necessary security clearances, per customer requirement

#LI-DL1

#LI-Remote

Benefits of Working at CrowdStrike:

Market leader in compensation and equity awards

Comprehensive physical and mental wellness programs

Competitive vacation and holidays for recharge

Paid parental and adoption leaves

Professional development opportunities for all employees regardless of level or role

Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

Vibrant office culture with world class amenities

Great Place to Work CertifiedTM across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

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