Crew Member

The Crew Member demonstrates Andy’s Standard of Excellence in preparation of quality treats in a clean, safe, and efficient manner so that customers can have an excellent experience.

Memorizes recipes and standards

Operates custard machines and ensures high quality product is produced

Ensures all custard/food items are prepared according to Andy’s standards of quality, consistency, and timeliness

Completes designated Food Safety and Training programs as prescribed

Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard

Performs cleaning duties, including but not limited to: sweeping, mopping, and washing dishes using approved cleaning products to keep equipment and facilities sanitary

Follow and reinforce Andy’s operational policies and procedures

Follow and reinforce Andy’s Dress Code and Personal Appearance Policy

Deliver legendary customer service to all customers by using a “customer comes first” attitude

Efficiently accepts orders, creates treats with accuracy, serves treat(s) to customers

Handles transaction for customer and accepts payment or makes change if needed

Always maintain all health and safety regulations

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.