Contract Specialist
Role Overview
The Contingent Labour Office supports business teams in engaging external resources while balancing commercial needs and risk.
The Contract Specialist executes processes for external resources from setup through contract, renewal, or departure across Canadian functions and locations.
The posting describes a virtual work opportunity anywhere in Canada; 1–2 office days per month may be required for company meetings.
Key Skills for This Role
Full Job Posting
Role overview
The Contingent Labour Office supports business teams in engaging external resources while balancing commercial needs and risk.
The Contract Specialist executes processes for external resources from setup through contract, renewal, or departure across Canadian functions and locations.
The posting describes a virtual work opportunity anywhere in Canada; 1–2 office days per month may be required for company meetings.
Case management responsibilities
- Promote customer-centric service and act as a subject-matter expert and trusted advisor.
- Facilitate intake conversations with Hiring Managers, including Partners and Senior Managers.
- Provide vendor management system request walkthroughs and training.
- Gather and assess information for external-resource setup and case management.
- Conduct due diligence, including KPMG history, background checks, independence, and business verification.
- Advise stakeholders, maintain case updates, and document records for reporting, analytics, and compliance audits.
- Identify complex cases, collaborate with colleagues, and answer or triage inquiries.
Process and service improvement
- Use technology to improve the CLO user experience, processes, and use of team resources.
- Contribute to improvements in team workflows, technology, and documentation.
- Optimize processes and keep documentation current for relevant stakeholders.
Description availability
The supplied job description ends partway through the Process Governance section, so additional duties or qualifications may be missing.
Requirements
- Provide customer-centric support and trusted-advisor guidance to Hiring Managers and external resources.
- Gather, interpret, and assess information for setup and case management of external resources using the vendor management system.
- Conduct due diligence, including checks related to KPMG history, background, independence, and business verification.
- Maintain accurate records and documentation for reference, reporting, analytics, and compliance audits.
- Contribute to process, workflow, technology, and documentation improvements.
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