Compliance Analyst-TM

Role Overview

Role Responsibilities

• Manage FIU intake channels for fraud notifications, law enforcement matters, internal referrals, business concerns, and financial crime escalations.
• Review, categorize, prioritize, and assign matters according to risk, urgency, subject matter, jurisdiction, and FIU procedures.
• Monitor investigative assignments, case aging, and service-level agreements, escalating overdue or high-risk matters.
• Coordinate with the FIU, business units, Fraud, Legal, Compliance, Operations, and other stakeholders.
• Maintain intake records, case trackers, assignment logs, documentation, and audit trails while protecting sensitive information.
• Oversee operational queues and ensure adherence to internal service-level agreements.
• Develop and enhance FIU procedures, escalation protocols, templates, workflows, controls, and program practices.
• Maintain knowledge of financial crime risks, fraud trends, regulatory expectations, policies, and industry practices.
• Perform additional FIU, compliance, or financial crime-related projects as assigned.

Requirements

• Bachelor's degree in Business Administration, Finance, Accounting, Law, Criminal Justice, Compliance, or a related field; relevant experience may substitute.
• Three or more years of relevant experience in financial crime compliance, fraud operations, AML investigations, case management, or regulatory compliance.
• Working knowledge of AML, counter-terrorist financing, fraud, sanctions, suspicious activity reporting, and other financial crime risks.
• Familiarity with FATF standards and applicable national or regional regulatory requirements.
• Experience coordinating high-volume workflows, shared mailboxes, case queues, referral processes, or time-sensitive operational activities.
• Strong organizational, analytical, risk assessment, prioritization, and decision-making skills.
• Excellent written and verbal communication skills across functions, jurisdictions, and cultures.
• Proficiency with Microsoft Office and relevant case-management, transaction-monitoring, fraud-monitoring, or compliance systems.
• CAMS, ICA, CFE, or an equivalent regional certification is preferred but not required.

Knowledge, Skills, and Abilities

• Administrative knowledge covering word processing, database records, files, and office procedures.
• Ability to learn and use proprietary databases, CRM software, sanctions screening software, and transaction monitoring software.
• Exceptional problem-solving, logical reasoning, idea generation, and solution development skills.
• Professional-level English written and verbal communication, including presentation and relationship-building skills.
• Active listening, speaking, service orientation, and social perceptiveness.
• Ability to learn continuously and apply new information to problem-solving and decision-making.
• Time and task management skills, including management of personal and team priorities.
• Ability to collaborate respectfully, manage conflict positively, and work productively with others.

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