Community Manager.
Key Skills for This Role
Full Job Posting
Requirements
- Act as the primary liaison between the owners association board, individual unit owners, tenants, and the management company — maintaining trusted relationships across all stakeholders
- Manage the day-to-day community operations of a branded residential development, upholding the standards expected by both the OA and the brand partner
- Oversee service charge collection, arrears follow-up, and budget tracking in coordination with the finance team
- Plan, coordinate, and minute Annual General Meetings and Extraordinary General Meetings, ensuring quorum, procedural compliance, and clear owner communication
- Manage and evaluate FM contractors, soft service providers, and security teams, holding them accountable to SLA and brand standards
- Handle owner and tenant complaints, escalations, and neighbour disputes with professionalism, neutrality, and documented follow-through
- Coordinate move-in and move-out logistics, enforce community rules, and issue violation notices where required
- Develop and deliver resident engagement programmes — community events, seasonal activations, owner communications — that reflect the brand identity of the development
- Maintain accurate records of the owner register, unit usage, service charge accounts, and contractor performance
- Liaise with the brand hotel or operator where applicable to ensure alignment on shared services, staff presentation, and resident-facing standards
- Monitor community KPIs — satisfaction scores, response times, open issues — and report regularly to senior management
- Manage reserve fund planning inputs and preventive maintenance schedules in coordination with the technical team
Benefits
- Competitive salary, based on experience and market benchmarks
- Employment visa and comprehensive medical insurance coverage
- Company laptop and all necessary tools to perform effectively
- Structured onboarding and training programme to ensure full integration from day one
- A dynamic, growth-oriented work environment within one of Dubai’s leading asset management firms
- Exposure to a diverse, high-value portfolio of residential and commercial properties across the UAE
- Access to Driven's proprietary CRM, systems, and technology stack
- A collaborative, high-performance team culture that values accountability, innovation, and excellence
- Clear opportunities for career progression within a growing asset management platform
About Driven Properties
Dubai-based private real estate brokerage and property management company serving buyers, sellers, landlords, tenants, and investors.
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