Commercial Sales Team Lead

Company Overview

Position Overview

Your role

Your role

Sales Leadership

• Manage Commercial Sales Projects: Lead fast-cycle and long lead time design-driven projects involving multiple stakeholders, including large interior design firms, consultants, fit-out contractors, and developers, ensuring proposals and agreements meet client requirements and reflect Nordic Homeworx’s standards of trust, care, and excellence.
• Drive sales performance: Achieve defined sales objectives in your sector by proactively identifying opportunities to achieve and exceed targets. Monitor performance against KPIs and implement strategies to optimise outcomes.
• Manage personal client portfolio: Cultivate and manage relationships with key clients, including interior designers, residential and commercial fit-out contractors, and developers.
• Engage proactively with clients: Identify client needs and preferences to tailor sales strategies, ensure high satisfaction, and maximise business growth.
• Company and brand ambassador: Represent Nordic Homeworx with professionalism, integrity, and care, embodying the company’s values in all client interactions.

Team Management and Coordination

• Lead the Commercial Sales Team to achieve targets: Provide hands-on leadership and guidance to the team, setting clear sales targets and motivating team members to achieve and exceed goals.
• Oversee portfolio growth: Guide the Commercial Sales Team in expanding client portfolios, identifying new business opportunities, and driving proactive client acquisition.
• Drive effective customer communication: Collaborate with Sales & Project Coordinators to ensure seamless communication with clients from initial contact to project completion.
• Manage sales portfolios efficiently: Balance proactive client engagement with management of reactive leads, ensuring timely follow-up and effective conversion.
• Conduct training for skill enhancement: Organise & lead sessions to strengthen product knowledge, sales skills, and overall team performance.
• Promote knowledge sharing and professional growth: Foster collaboration and continuous learning within the team, encouraging members to share insights and support each other’s development.

Market Insights and Analytics

• Monitor industry trends
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• Stay informed about competitor activity, market developments, and client needs, providing insights to inform sales strategies.
• Analyse sales data and CRM metrics
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• Utilise CRM data to track performance, identify areas for improvement, and optimise sales processes for efficiency and effectiveness.
• Collaboration and Reporting
• Collaborate across the Sales Organisation
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• Work closely with the wider Sales Organisation to share insights, align strategies, and ensure a cohesive approach to client engagement and business growth.
• Foster cross-functional collaboration: Partner with Operations, Marketing, Aftercare and Finance teams to ensure project success and deliver a seamless customer experience.
• Represent Nordic Homeworx at industry events: Attend trade shows, exhibitions, and networking events to promote the brand, expand the client base, and strengthen industry relationships.
• Strategic sales reporting: Deliver data-driven performance and pipeline insights to the Head of Sales, translating trends, client behaviours, and performance gaps into actionable strategies that drive revenue, client retention, and team effectiveness.

Education

• Bachelor’s degree in Business, Architecture, Engineering, Interior Design, or a related field is preferred.

Experience

• 5 years of sales experience, in B2B or SME sales, design-led projects, or interiors/fit-out sectors, with a track record of surpassing sales targets.
• Ideally 3 years of experience leading a team
• Experience in the flooring industry or related sectors (e.g., interiors, construction) is preferred.
• An existing network of interior designers, residential/commercial fit-out contractors, or developers in Dubai is a plus.

Skills & Competencies

• Strong leadership and team management skills.
• Excellent interpersonal and communication skills for building and maintaining client relationships.
• An analytical mindset to interpret sales data and drive data-informed decisions.
• Results-driven with a focus on delivering exceptional customer experiences.
• Proficiency in CRM systems, Google Workspace (Docs, Sheets, Slides, Drive), and sales-related software.
• Knowledge of wood flooring products, materials, installation processes, and industry trends.

Why join us?

How to apply