Commercial Operating Model Leader

Schneider Electric is shaping the Operating Model NEXT - a customer centric, value stream driven, and AI enabled model designed to deliver best in class services at scale. The Commercial Operating Model leader plays a pivotal leadership role in this journey. This role is not about incremental improvement, it is about architecting, enabling, and landing a new global commercial model that balances performance, scalability, customer experience, and cost to serve. You will work at the intersection of strategy, operating model design, process, data, and change, partnering with senior leaders, global SMEs, and country organizations to turn ambition into sustained business impact. What will you do? Design, enable, and drive adoption of Schneider Electric s Commercial Operating Model, ensuring it is: Customer centric and value stream based Scalable across countries and segments Enabled by AI, data, and modern ways of working What are the key skills we are looking for? Commercial Operating Model Design & Evolution Design and maintain the Commercial Model roadmap, aligned with the global Operating Model NEXT. Support the evolution of the Global Services Commercial Operating Model toward a value stream based, customer centric structure. Define organizational design principles supported by an agile, demand driven capacity model. AI Enabled Process & Ecosystem Design Map and shape the future AI enabled commercial process ecosystem, ensuring strong alignment between process, data, roles, and tools in colleaboration with BPM and Commercial AI Program leader Deployment, Adoption & Change Leadership Define and orchestrate deployment and adoption of the Commercial Model in line with the Operating Model NEXT stream. Lead the deployment and continuous evolution of the in country Recurring organization, in close collaboration with Recurring Performance Leaders, driving a shift toward more leverage through tools, data, and automation, not headcount. Build and animate a global SME community to sustain adoption, share best practices, and continuously improve the model. Performance Management & Value Realization Define and track KPIs such as: Commercial Model Adoption Score Change ROI SFC / Sales Ensure the model delivers measurable impact on customer experience, efficiency, and cost to sell and serve. What qualifications will make you successful? Strategic thinker who balances big-picture vision with hands-on execution Comfortable working in ambiguous environments and pivoting as circumstances evolve Empathetic and resilient when guiding people through uncertainty and transition Collaborative mindset that earns trust and credibility across all organizational levels What's in it for me? Strong customer centric mindset Functional Expertise Proven experience in organizational design (structure and sizing) LEAN experience and continuous improvement mindset Business Process Management experience (mapping, sustaining, improving) Solid change management background with a focus on adoption, not theory Data driven decision making and business performance orientation End to end project and program leadership experience in complex, global environments Leadership capabilities Innovative and conceptual leadership challenges established models, reframes problems, designs forward-thinking solutions Opportunity oriented influencer actively explores ideas, benchmarks, and partnerships across the organization, building momentum and support in complex matrix organizations without formal authority Execution focused translates strategy, concepts, and designs into practical, scalable operating model solutions that land in day to day execution Strategic thinker with the ability to connect long term ambition to concrete execution Excellent communication, facilitation, and storytelling skills Bring your change expertise to a team that values impact and people apply today! Rewards designed for you Our Total Rewards is our way of saying: We see you and we value you. It s more than just pay and benefits it s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community.