Commercial Director

40

Salesand Marketing

• Managepre-opening critical path and preopening market plan
• Participate inownershipmeetings/presentations
• Coordinate communications for property with brand management

20

Revenue Management

• Providestrategicrevenuemanagementplanswithinthehoteltoinclude;ratedevelopment, establishment of group thresholds, space utilization policy, deploymentstrategies through the review of competitive data, demand analysis and market mixmanagement.
• Oversee and maximize revenue contribution from major distribution channels. (HRW,CRO,GDS,Internet).
• EnsureeffectiveutilizationofProfitPackandotherutilizedSelectiveSellingguidelinestomaximizerevenuecontributionfromallsegments.
• Provide oversight for the Catering Sales Strategies.

20

Human Resources

• Overseethemanagement,trainingandcareerdevelopmentofsalesstaff.
• Responsible for recruiting and identifyingcandidates for sales managerial positions.
• Withintheframeworkofthelocalcompetitivemarketplacerecommendappropriatesalescompensation.
• Active participation in continuing education to ensure further professional development.

10

5

Other

Supportive Functions

• In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
• Participate in industry organizations.
• Maintain an open line of communication between guests, employees and management.
• Input and retrieve information from computer system for file maintenance, correspondence and preparation of forecasts and marketing input.
• Assist office in any other administrative duties as needed.

Other Duties

Safety Requirements

Positions Directly Reporting To This Position (Titles)

• Director of Sales
• Director of Marketing
• Director of GC&E
• All commercial team members

Responsibilities

ABILITY**

• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
• Ability to perform critical analysis.
• Ability to manage extensive amounts of information and provides constructive feedback/direction.
• Extensive knowledge of marketing, negotiating and sales procedures associated with the hotel industry.
• Excellent written skills sufficient to produce sales and marketing communication that properly reflects the Hilton Worldwide Image.
• Excellent spoken and presentation skills.
• Considerable ability to listen effectively.
• Ability to work effectively both independently and as a team.
• Ability to delegate, manage and organize complex projects and establishes priorities consistent with department/hotel objectives.
• Ability to effectively deal with department heads, customers and team members, some of whom will require high levels of patience, tact and diplomacy.
• Ability to manage multiple projects, meet and work effectively under time and resource constraints.
• Ability to effectively lead team of professionals.

Qualifications

EDUCATION**

Experience

• Requires substantial operations/sales leadership experience; preferably 10 years or more.
• Comparable hotel size and scope experience preferred.
• Proven track record of successes in achieving revenue objectives.
• Proven ability to recruit, motivate and train sales team.
• ****GROOMING/UNIFORMS****
• All employees must maintain a neat, clean and well-groomed appearance.
• Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

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