Collection Executive
Skills
About This Role
Overview
- Monitor and manage
- customer accounts and outstanding payments.
- Conduct
- regular follow-ups with clients through calls, emails, and meetings to ensure timely payment collection.
- Prepare and maintain
- collection reports, aging reports, and payment tracking records.
- Coordinate with the
- sales, finance, and property management teams regarding payment schedules and overdue accounts.
- Ensure
- accurate documentation of payment receipts and transaction records.
- Address client queries related to invoices, payment plans, and account statements.
- Negotiate and follow up on
- payment plans or settlement arrangements where required.
- Ensure compliance with
- company policies and financial procedures related to collections.
- Provide regular updates to management regarding
- collection status and recovery progress.
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