Collection Executive

Job Summary / Purpose

Role And Responsibilities

• + Monitor accounts daily.
• + Identify outstanding account receivables.
• + Investigate historical data for debts and bills.
• + Take actions in order to encourage timely payments.
• + Contact clients and discuss their overdue payments.
• + Process payments and refunds.
• + Resolve billing issues.
• + Resolve customer credit issues.
• + Update statement of account status records
• + Generate invoices, issuing receipts in the system and update the reports accordingly.
• + Monitor the PDC's due dates and future payments beforehand.
• + Prepare in a timely and accurate manner departmental reports to meet the policies and standards, and department requirements.
• + Prepare and present reports on collection activities and progress.
• + Update and maintain the system ensuring activities are recorded.
• + Keep a record of all submissions in an organized manner.
• + Maintain documents in manual files and in electronic databases Facilitates document retrieval during review process.
• + Maintain a good level of conduct and regular contact with the internal and external clients/customers to ensure a smooth on-going process is conducted.

Qualificiaton

Knowledge, Skill And Ability

• + Proven experience in collection or similar field
• + Excellent knowledge of billing procedures
• + Comfortable working with targets
• + Contact clients and discuss their overdue payments.
• + Excellent knowledge to work with MS Office especially Excel
• Candidates may submit their CV along with other credentials to: careers@duservefm.ae