Cluster Director of Sales & Distribution

About This Role

The Cluster Director of Sales & Distribution is a senior commercial leadership role responsible for driving top-line revenue performance across multiple properties within the Modon Hospitality cluster. This role oversees sales strategy, distribution channel management, revenue optimization, and key account development to maximize market share, profitability, and brand positioning across all properties. As a member of the Hotel Executive Team, the Director of Sales & Distribution develops and implements hotel–wide strategies that deliver products and services that meet or exceed the needs and expectations of guests and employees, and provide a return on investment to the owner and the hotel.

Business Results

Effectively manages multiple disciplines under sales and develops and executes integrated strategies in direct sales and revenue management to continually drive total hotel profitable revenue, grow market share, improve employee and guest loyalty, maximize profitability, and strengthen the brand.

Experience

• 10+ years of progressive sales and marketing or related experience
• Luxury hospitality industry knowledge preferred
• Experience in successfully developing and executing creative ways to improve the group pace, while focusing on the basics of the sales process such as prospecting, account follow-up, etc.
• Proven skills as an industry leader to lead and motivate a strong, dynamic team
• Experience developing the programs and initiatives that work and will improve the property's top-of-mind position in the minds of the meeting planner community and the end-user for the leisure transient market

Education or Certification

• Bachelor’s degree or equivalent required.

Knowledge & Skills

• Strong analytical skills to develop and review reports (including Revenue Management) and determine other opportunities and ways to increase business levels
• Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio.
• Possesses software knowledge (Microsoft Office, etc).
• Possesses systems knowledge (OPERA Sales & Catering).Must be able to “Knock on doors” to get the business
• Knows how to conduct research on the Internet.
• Weekly prospecting and soliciting goals
• Uncovering new customers (Local and social)
• Effective sales skills to up-sell products and services
• Knowledge of menu planning, food presentation, and banquet and event service operations
• Ability to manage guest room and meeting space inventories
• Broad understanding of facility management (sanitation, maintenance, operations)
• Strong customer development and relationship management skills
• Knowledge of overall hotel operations as they affect the department
• Knowledge of Event Technology products and services
• Knowledge of contract management and legalities
• Financial management skills e.g., ability to understand P&L statements, manage operating budgets, forecasting and scheduling
• Strong communication skills (verbal, listening, writing)
• Strong problem-solving skills
• Strong customer and associate relation skills
• Strong presentation and platform skills
• Strong organization skills
• Strong “Closing skills”
• Strong “persuasion” skills
• Ability to use standard software applications and hotel systems
• Effective decision making skills