Cluster Director of Sales

About This Role

The Cluster Director of Sales is a senior commercial leader responsible for driving revenue performance and market positioning across two luxury serviced apartment properties in Dubai. This role requires a highly strategic and hands-on approach to managing diverse market segments within a competitive hospitality landscape, including corporate, long stay, leisure, and MICE business.

Operating across Cheval Maison Expo City Dubai and Cheval Maison The Palm, the position demands a deep understanding of Dubai’s dynamic market, strong local and international client networks, and the ability to adapt strategies to the distinct positioning of each property. The Cluster Director of Sales will lead a multi-property sales structure, ensuring alignment with brand standards while maximizing profitability, occupancy, and average rate performance.

Some of the key responsibilities will include:

• Develop and implement cluster-wide sales strategies aligned with business objectives.
• Lead, mentor, and develop property-based sales teams to achieve performance targets.
• Build and maintain strong relationships with key accounts, corporate clients, travel agencies, and partners.
• Oversee contract negotiations and ensure compliance with company policies.
• Coordinate with Marketing for campaigns, promotions, and brand positioning.
• Align sales initiatives with overall business strategy and guest experience goals.

We would love to hear from you if:

• Bachelor’s degree in Business Administration, Hospitality Management, or related field
• Over 5 years of sales leadership experience in hospitality or related industry
• Proven experience managing multi-property or cluster sales operations
• Strong track record of achieving revenue targets
• Strategic thinking and analytical capability
• Strong leadership and team development skills
• Excellent negotiation and communication skills
• Deep understanding of market segmentation and distribution channels

The role will include:

Frequent travel between cluster properties

Participation in industry events and client meetings

Flexible working hours based on business needs