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indeed

Club Hostess

YORK INTERNATIONAL HOTEL
Dubai, UAE
fulltime
AED 3,000/month
5 days ago
Customer Service ExcellenceGuest RelationsReservations ManagementCommunication SkillsTable ServicePoint of Sale (POS) Systems
Free

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Customer Service ExcellenceGuest RelationsReservations Management
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Role Summary

A hostess welcomes guests, creates a friendly and engaging atmosphere, and helps ensure customers have an enjoyable experience during their visit.

Key Responsibilities

  • Greet and welcome guests upon arrival.
  • Escort guests to their tables or seating areas.
  • Engage in polite conversation with customers and make them feel comfortable.
  • Serve drinks or coordinate drink service as required.
  • Maintain a professional, friendly, and presentable appearance.
  • Assist in promoting a positive and entertaining atmosphere.
  • Handle customer requests and communicate them to management or service staff.
  • Follow venue policies regarding customer service, safety, and conduct.

Requirements

  • Strong communication and interpersonal skills.
  • Friendly, outgoing, and customer-focused personality.
  • Professional appearance and demeanor.
  • Ability to work evenings, weekends, and holidays.
  • Experience in hospitality, customer service, or entertainment is often preferred but may not be required.

Skills

  • Customer service
  • Communication
  • Relationship building
  • Conflict resolution
  • Teamwork
  • Time management
  • Pay: Up to AED3,000.00 per month

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