Clinical Support Specialist, Joint Replacement, Western Region

Why join Stryker?

What you will do

• Attend cases in theatre and clinical environments, providing hands-on support and training to HCPs and surgical staff while maintaining high levels of professionalism.
• Audit and manage Stryker stock, including implants, disposables, and instruments, ensuring proper utilization, stock rotation, and consignment inventory practices.
• Conduct trials, evaluations, and in-depth training workshops to educate theatre and wider HCP staff on Stryker products, promoting product benefits and applications effectively.
• Build and maintain key client relationships, tailoring solutions to complex cases, and presenting findings to key stakeholders.
• Develop knowledge of the local healthcare environment, area strategy, and Stryker’s broader product portfolio to offer the best possible solutions to customers.
• Plan, execute, and monitor measures to achieve industry-leading customer service, including submitting accurate documentation and case-order-forms for invoicing.
• Demonstrate outstanding ethics, professionalism, and respect in all interactions, representing Stryker in the best possible light and ensuring commitments are met within required timescales.
• Work closely with team members and the Regional Manager, communicating progress, customer feedback, and areas for product improvement to ensure best-in-class service delivery.
• What you need

Required

• Bachelor's degree or equivalent in medical, biomedical or a related field.
• Minimum 2 years of relevant experience in the field as clinical support/ application specialist, nurse or biomedical engineer.
• Experience in clinical, theatre work environment
• Fluency in Arabic and a good command of English.
• Valid KSA driving license.

Preferred

• Experience in implants, orthopedics, or disposables.
• Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better.
• The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes.
• Alongside its customers around the world, Stryker impacts more than 150 million patients annually.