Clinic Coordinator
Role Overview
Coordinate day-to-day clinic operations, appointments, and patient support.
Help ensure an excellent patient experience and efficient operations in line with M42 policies and standards.
Key Skills for This Role
Full Job Posting
Role overview
Coordinate day-to-day clinic operations, appointments, and patient support.
Help ensure an excellent patient experience and efficient operations in line with M42 policies and standards.
Responsibilities
- Coordinate appointments, follow-ups, referrals, and admissions; manage schedules and appointment utilization.
- Give patients and families visit information, guidance, and timely communication.
- Process referrals, pre-authorizations, and related documentation accurately.
- Collaborate with internal and external stakeholders to deliver patient service.
- Support reporting, audits, inventory, and procurement activities.
- Follow quality, safety, infection control, and regulatory requirements.
- Contribute to continuous improvement and a positive team environment.
Qualifications
- Vocational or technical education and three years of similar experience.
- Strong organizational skills and understanding of medical terminology.
- Communicate and relay messages to patients in a culturally sensitive manner.
- Proficiency with Microsoft Office suite.
- Fluent in written and spoken English and Arabic.
Hospital
Sheikh Sultan bin Zayed Hospital is described as a 200+ bed hospital serving Abu Dhabi's Northern Emirates.
The hospital is part of M42's healthcare network and focuses on community-oriented care.
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