Client Solutions Specialist - Super, Insurance

SS&C Technologies is the world’s largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C’s unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries.

Flexibility : Hybrid Work Model

Your Future: Income Protection Insurance

Work/Life Balance: Flexible Time Off

Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental Leave, Death & TPD Insurance

Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity

Training: Hands-On, Team-Customised, including SS&C University

Extra Perks: Discounts on fitness clubs, travel and more!

We’re looking for 8 client-focused individuals to join our team as Client Solutions Specialists. In this key contact centre role, you’ll be the first point of contact for our clients and financial advisers, delivering outstanding service via phone, email, and web chat. You’ll assist with enquiries related to superannuation, insurance, investments, and pensions, helping our clients navigate their financial journey with confidence and care.

Handle inbound calls and emails from clients and financial advisers

Provide accurate information and support across superannuation, insurance, investments, and pensions

Address enquiries and resolve issues in an efficient and professional manner

Maintain accurate and up-to-date records of all client interactions

Collaborate with a diverse team to meet and exceed performance targets

Uphold the company’s values and ensure high service standards in every interaction

2-3 years' experience within financial services, superannuation, insurance or investments.

Excellent verbal and written communication skills

Strong interpersonal skills and a genuine passion for helping others

Positive attitude with a commitment to delivering exceptional service

Willingness to learn and adapt to new information, systems, and processes

Availability to work a rotating roster between 8 am and 8 pm, Monday to Friday

Comfortable working in a hybrid model (minimum 2 days in the office per week, with flexibility to do more)

RG146 compliant

Available to start Mid November 2026.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.