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Client Retention Specialist - Forex, CFD, or Trading

TASC Outsourcing
Dubai, UAE
fulltime
Mid-Senior
Today
CfdClientForexRetentionSpecialistTrading
Free

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CfdClientForex
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Key Responsibilities

  • Proactively engage with existing UK clients to foster strong relationships and ensure high levels of satisfaction.
  • Implement effective retention and re-activation strategies to minimize churn and maximize client lifetime value.
  • Drive strong deposit volumes through expert client management and conversion techniques.
  • Address client inquiries and resolve issues efficiently, upholding the brand's reputation for exceptional service.
  • Collaborate with internal teams to optimize client experience and identify opportunities for growth.
  • Maintain an ethical approach to all client interactions, ensuring compliance with regulatory standards.
  • We are seeking a professional with a proven track record and a performance-driven mindset.
  • The ideal candidate will possess:
  • **Demonstrated Experience:**
  • A strong background in Retention, Re-activation, Conversion, Sales, or Client Recovery.
  • **Market Expertise:**
  • Experience in Forex, CFD, or Trading is a significant advantage.
  • **Ethical Acumen:**
  • An ethical mindset coupled with strong closing abilities.
  • **Client Management Skills:**
  • Ability to effectively manage high-value UK clients

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