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Client Relations Manager with 5-7 years experience
Optimum Seismic
USA
Full-time
Senior · 5+ years experience
Onsite
Discovered 1 months ago
Full Job Posting
Supervises, motivates, and coordinates the activities of customer service representatives.
General Accountability:
- Supervises the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures
- Monitors customer service phone calls and emails for quality assurance purposes.
- Designs, implements, or evaluates staff training and development programs, customer service initiatives, or performance measurement criteria.
For full job description and application , Click Here
About Optimum Seismic
Construction23 employeesFounded 1984
California earthquake-retrofit contractor providing structural engineering, metal fabrication, and construction services to multifamily and commercial building owners.
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