{bc}
indeed

Client Coordinator

Modern Aesthetics Poly Clinic
Dubai, UAE
fulltime
Entry
Yesterday
Strategic PlanningOperational ExcellenceSupply Chain ManagementP&L ManagementProcess ImprovementBudgeting & Forecasting
Free

Job Fit Check

Base Career helps you apply smarter for this job.

?%
Ready to Scan

Key skills for this role

Strategic PlanningOperational ExcellenceSupply Chain Management
Smart Apply

Full Job Posting

Overview

**Job Title:** Client Coordinator – Aesthetic & Dermatology Clinic

Company:** Modern Aestheticss Dermatology & Laser Clinic

**Location:** Nassima Towers, Sheikh Zayed Road, Dubai, UAE

About Us

Modern Aestheticss Dermatology & Laser Clinic is a fast-growing premium aesthetic clinic on Sheikh Zayed Road, Dubai.

We are passionate about delivering exceptional patient experiences and outstanding aesthetic results.

As we scale our operations, we are looking for a proactive and organised Client Coordinator to manage the full client journey.

Role Overview

The Client Coordinator is the glue between the clinic's sales, clinical, and administrative functions.

You will manage the client experience end-to-end — from first inquiry to post-treatment follow-up — ensuring every touchpoint reflects the premium standards of Modern Aestheticss.

Key Responsibilities

  • Manage the full client lifecycle: inquiry → consultation → treatment → follow-up → retention
  • Respond promptly to inbound leads via WhatsApp, Instagram DMs, phone, and walk-ins
  • Qualify leads and schedule consultations with the medical team
  • Follow up with prospective and existing clients to drive bookings and re-bookings
  • Educate clients on available treatments, packages, and promotions
  • Coordinate between the clinical team and clients to ensure smooth appointment flow
  • Maintain accurate client records and update the CRM system daily
  • Support the execution of promotional campaigns and seasonal offers
  • Gather and log client feedback and reviews
  • Assist in onboarding new clients and ensuring a premium welcome experience

Requirements

  • Minimum 2 years of experience in a client-facing coordination, customer service, or patient management role
  • Experience in an aesthetic clinic, medical spa, hospital, or luxury service environment strongly preferred
  • Excellent communication skills in English (mandatory); knowledge of Arabic, Hindi/Urdu, or Russian is a plus
  • Highly organised, detail-oriented, and proactive
  • Comfortable managing multiple conversations and follow-ups simultaneously
  • Proficiency in WhatsApp Business, basic CRM tools, and Microsoft Office
  • Warm, empathetic, and professional client-handling manner
  • Currently based in the UAE

What We Offer

  • Full-time role with competitive salary
  • Central location — Nassima Towers, Sheikh Zayed Road, Dubai
  • Collaborative, growth-focused team environment
  • Opportunity to grow with a rapidly expanding clinic group

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Modern Aesthetics Poly Clinic