City Manager

GUEST READY

Abu Dhabi, UAE

Full-time

Director

Onsite

Discovered 2 weeks ago

City operations and launchHospitality, short-term rentals, property management, or real estateTeam leadership and developmentP&L and KPI ownershipPortfolio growth and owner relationsField operations and supplier management

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The role

Build and lead GuestReady's Abu Dhabi operation, owning the city end to end: property growth, daily operations, owner and guest experience, and city results.

A hands-on leadership role reporting to the Director of Business Operations, UAE, with close collaboration with the Dubai team and central functions.

Responsibilities

Own the Abu Dhabi P&L and targets for portfolio growth, occupancy, revenue, owner retention, and guest reviews.
Grow the property portfolio by working with owners, developers, and local partners to bring homes onboard.
Act as senior contact for key owners and maintain their confidence through clear communication.
Set up and run cleaning, maintenance, check-ins, and quality operations with in-house teams and local suppliers.
Ensure permits and compliance with Abu Dhabi holiday-home regulations, coordinating with DCT, authorities, and internal teams.
Hire, lead, and develop the local team, establishing goals and a strong team culture.
Work with Guest Experience to deliver quality stays and respond promptly to guest feedback.
Track and report city KPIs, identify issues early, and improve portfolio operations.

What we're looking for

5–8 years in hospitality, short-term rentals, property management, or real estate, including at least 2–3 years leading a team.
Experience owning results for a city, region, property, or business unit.
Strong operations experience, including setting up and running field operations and suppliers.
Commercially minded, comfortable with P&L and numbers; able to build relationships with owners, developers, and partners.
Hands-on, organized, and able to work independently in a growing market.
Fluent written and spoken English.

Nice to have

Abu Dhabi market experience and DCT holiday-home licensing experience.
Experience launching or scaling a business in a new city.
Arabic language skills.
Experience with property management systems or CRM tools.

Workplace

The position is listed as hybrid in Abu Dhabi.

What the employer offers

Competitive salary, UAE visa sponsorship, medical insurance from the first day, and 25 days of annual leave.
Long-term role with an established, growing company in the UAE.

About GuestReady

Hospitality management company operating in multiple markets and building its own property management software, RentalReady.

The UAE is a long-term priority market, with Abu Dhabi identified as the next step.

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City Manager

Role Overview

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