Chief Technology Officer

About This Role

Company Description

City School Holdings International (CSHI) is a global education organization managing schools across six countries, including the UAE, Saudi Arabia, Pakistan, Oman, Malaysia, and the Philippines. Established in 1978, CSHI has over 45 years of expertise in education management. The organization serves more than 150,000 students worldwide, offering academic programs from Foundation Stage (FS) to A Levels. CSHI is dedicated to delivering high-quality education and shaping the future of young learners across diverse communities.

Role Overview

The CTO will drive enterprise-wide technology governance, infrastructure management, and in-house software development. This is a strategic and hands-on leadership role for a technology leader capable of building systems from the ground up while supporting multi-campus and international expansion.

Key Responsibilities

Technology Strategy & Governance

• Develop and execute a 3–5 years technology roadmap aligned with growth strategy.
• Lead digital transformation across academic, finance, HR, and operational functions.
• Establish IT governance, compliance, and risk management frameworks.
• Report technology strategy and performance metrics to the Board.

ERP & Enterprise Systems (SAP Mandatory)

• Lead ERP implementation, integration, and optimization.
• Ensure seamless integration across Finance, HRMS, Admissions, and Academic systems.
• Drive automation, data accuracy, and reporting standardization.
• Manage ERP vendors and system performance.

In-House Software Development (Critical)

• Architect and develop a proprietary School Management System (SMS).
• Build and lead an internal software engineering team.
• Oversee development of student information, attendance, grading, parent portal, teacher dashboard, and fee modules.
• Ensure cloud scalability (AWS/Azure), API integrations, and strong security architecture.
• Implement Agile and DevOps practices.

Infrastructure, Cybersecurity & Innovation

• Ensure secure, high-availability IT infrastructure across campuses.
• Implement cybersecurity, disaster recovery, and compliance frameworks.
• Integrate EdTech tools, analytics dashboards, AI, and automation initiatives.

Qualifications & Experience

• Master’s degree in computer science, IT, Software Engineering, or related field.
• 12–15+ years of progressive IT leadership experience.
• Minimum 5+ years in a senior technology leadership role.
• Proven experience in:
• SAP ERP implementation
• Large-scale system integration
• Leading in-house software development teams
• Education sector experience preferred but not mandatory.

Ideal Profile

• Experience managing multi-site organizations.
• Strong Board-level communication and stakeholder management skills.
• Proven ability to build scalable digital platforms from the ground up.