Chief Product Expert AI
Skills
About This Role
Overview
Where you belong
We are the team that proves AI works at scale.
If you want to stop theorizing about AI and start deploying it to the world's most complex supply chains, you belong in Forward Deployed Engineering.
You belong here because you possess a rare mix of deep technical empathy and architectural backbone.
You Crave Velocity, Not Red Tape
You want the resources of a global leader like SAP but the autonomy of a Y-Combinator startup.
Here, "moving fast" isn't a buzzword; it s our survival mechanism.
You will have the agency to make architectural decisions that stick.
You are a "Bilingual" Product Manager
You speak both Business and AI.
You enjoy the challenge of sitting across from a Supply Chain Director, hearing their pain points, and mentally mapping out the new AI based solution needed to fix them before the meeting is even over.
You Want to Build "The Standard"
This isn't about incremental updates.
As a (Chief) Product Expert in our FDE unit, you are defining the long-term technical vision for how AI interacts with the ERP.
You aren't following a roadmap; you are drawing it.
You Value Radical Ownership
You belong here if you believe in Delivering measurable Value.
You take pride in delivering solutions that scale and bring usage.
You want to lead and coach agile teams who are equally obsessed with quality.
What you'll build
Key Responsibilities
- Experience with various LLM architecture design using RAG, MCP and hybrid models
- Good understanding of choosing the right ML algorithms based on business problems
- Experience in prototyping AI solutions including having a good understanding of data vectorizations and or feature designs
- Collaborate with SAP external customers specifically Retail, Manufacturing to drive workshops and outline AI use-cases. Develop PRD s to clearly communicate requirements to the Engineering teams
- Leverage AI to solve pressing business challenges for our enterprise customers
- Use the various AI Studios to quickly create a proposed prototype for both neural networks and Agentic AI use cases
- Partner with leadership, customers, and prospects to identify opportunities where AI can deliver value at scale for multiple SAP customers to build end to end processes using AI
- Define and track key business metrics that demonstrate the business impact
- Collaborate with our engineering and development teams working on AI technologies, UX designers and GTM teams to accelerate bringing products to the market
- Develop customer facing multi-modal Generative AI demos specific to use cases and document the script, set-up environment for partners and solution architects to leverage
- Conduct hands-on market research to validate requirements and ensure we're building solutions that address real customer needs and market opportunities
- Document what you know and guide others. This can vary from building targeted training for partners, Solutions Architects, and other internal stakeholders, to writing blogs, and to simply working through hard problems with a customer on a whiteboard
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