Chef Technicien

Role overview

Team and service operations

• Train, coach, and develop HVAC technicians and provide technical guidance and daily support.
• Coordinate technician assignments and dispatch.
• Assess job sites, anticipate challenges, gather materials, and coordinate on-site work.
• Manage small turnkey service projects and support mechanical and electrical field work.
• Ensure work quality, improve processes, and resolve technical issues.
• Manage supplies and equipment inventory and assist with company vehicle audits.

Safety, customers, and records

• Ensure job-site safety requirements are applied and participate in safety procedures, training, and site audits.
• Work with service management and the Health and Safety representative on incidents and accidents.
• Respond to customer requests and support equipment repair needs.
• Maintain documentation and records, including service and expense reports, vehicle maintenance tracking, invoice-copy submission, and timesheet entry.
• Support technicians using XOi, Salesforce, Quick Quote, RMS, WebCATS, and ComfortSite.
• Provide team member performance recommendations to the Service Director.

Qualifications

• Vocational diploma in refrigeration and air conditioning and a valid Journeyperson Refrigeration licence.
• At least five years of HVAC experience.
• Effective written and verbal communication in French and English.
• Strong technical background, team leadership, problem-solving, communication, and organizational skills.
• Practical knowledge of HVAC products, systems, electronics, and controls.
• Valid Class 5 driver’s licence held for at least 12 months, with no infractions.
• Gas Appliance Technician Class 1 (TAG-1) certification is considered an asset.

Physical and environmental conditions

• Must use required safety equipment and be able to squat, reach overhead, stand for extended periods, lift or move up to 40 pounds, and use ladders safely.
• Duties may require rooftop access at heights of 15 to 20 feet and exposure to weather, moving mechanical parts, heights, electrical hazards, and loud equipment.

Pay

• The description lists a base hourly rate of $50.79.