CE - Sales Account Manager - Emiratisation
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Key skills for this role
About the Role
Develop account plans, drive sales, ensure customer satisfaction, and maintain records while utilizing strong communication and analytical skills.
Key Skills for This Role
Full Job Posting
What We Look For
- Prior customer-facing experience, ideally in sales or client service.
- Strong interpersonal and communication skills.
- Effective negotiation and problem-solving abilities.
- Analytical thinking and comfort with numbers.
- Interest in technology and digital tools.
- Proficiency in Microsoft Office.
- Fluency in English & Arabic language skills are highly valued.
- Ability to work independently and manage time effectively.
- Resilience and adaptability.
- Develop and implement account plans for existing and new business customers, with a focus on strategic growth and long-term partnerships.
- Drive profitability and service excellence through hardware and solutions sales.
- Collaborate with internal teams to ensure successful business development and customer satisfaction.
- Build deep product knowledge to effectively communicate value to clients.
- Maintain accurate records of customer buying processes, policies, and cycles.
- Manage and optimize existing contracts to ensure maximum value.
- Provide accurate forecasting and pipeline updates using Salesforce.com (SFDC).
- Participate in regular progress reviews with the Sales Manager and Head of Sales.
Key Activities
- Schedule and conduct face-to-face meetings with new/existing customers, aligned with performance KPIs.
- Identify and engage new business customers through multi-channel outreach.
- Ensure achievement of core KPIs (Revenue, Solutions, Gross Margin).
- Maintain up-to-date records in SFDC to track account progress.
- Deliver timely and accurate sales forecasts.
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