Cargo Controller

Role overview

Responsibilities

• Verify booking details, container numbers, and cargo types against manifests and system entries.
• Ensure import/export documentation is complete, accurate, and regulatory-compliant.
• Coordinate with shipping lines, customers, and internal teams to resolve documentation discrepancies.
• Maintain awareness of hazardous, reefer, OOG, and break-bulk cargo documentation requirements.
• Update TOS with cargo status, container movements, and booking references; maintain accurate operational data and invoicing.
• Generate cargo reports for internal review and customer communication.
• Ensure cargo handling complies with HAZMAT, IMO guidelines, and company safety protocols.
• Escalate documentation discrepancies or non-compliance and support customs inspections and regulatory audits.

Qualifications

• Diploma or bachelor’s degree in Logistics, Supply Chain, or a related field.
• 2–4 years of experience in cargo documentation, terminal operations, or logistics coordination.
• Familiarity with cargo documentation standards and customs procedures; understanding of import/export workflows and terminal cargo handling.
• Proficient in spoken and read English; Arabic preferred, and additional languages are advantageous.
• Experience with TOS or similar cargo tracking systems is preferred.
• Strong attention to detail; experience with TOS systems, Excel, and data analysis; ability to coordinate across departments and manage timelines.
• Demonstrated expertise in container terminal documentation and finance reconciliation; able to work under pressure in a fast-paced operation.