Car Care Floor Operation

Job Description

Key Responsibilities:Operations & Team Management

• Supervise and manage the daily activities of the car care team.
• Assign tasks such as washing, detailing, polishing, and interior cleaning.
• Monitor workflow to ensure efficient vehicle processing and timely delivery.
• Conduct quality checks to maintain service standards.
• Train, guide, and motivate team members to improve skills and productivity.
• Ensure workplace cleanliness, safety, and organization.
• Track team attendance, punctuality, and performance; report to management.

Sales & Customer Service

• Promote car care services and packages to walk-in and existing customers.
• Achieve monthly sales targets by upselling and recommending additional services.
• Prepare estimates, explain services clearly, and finalize customer approvals.
• Build strong customer relationships to increase repeat business.
• Handle customer inquiries, complaints, and service follow-ups professionally.
• Coordinate with service advisors and front desk to streamline customer flow.

Reporting & Coordination

• Prepare daily sales and operations reports for management.
• Update management on team performance, challenges, and resource needs.
• Support marketing and promotional activities to boost car care sales.

Skills & Qualifications

• Experience in car care, detailing, or automotive services (preferred).
• Strong leadership, communication, and team management skills.
• Sales-oriented, confident in upselling and achieving targets.
• Knowledge of car detailing processes, products, and equipment.
• Professional, organized, and customer-focused.

Job Types: Full-time, Contract

Experience

• AUTOMOTIVE CAR CARE TEAM LEADER: 2 years (Required)

Language

• ARABIC (Required)