Captain Waiter - Arabic Speaker

Overview

Key Responsibilities

• Supervise and coordinate the activities of waiters and service staff during shifts.
• Ensure guests receive prompt, courteous, and high-quality service at all times.
• Welcome and assist guests with menu recommendations and special requests.
• Take and process food and beverage orders accurately.
• Handle guest concerns and complaints professionally and efficiently.
• Coordinate with kitchen and bar staff to ensure timely order preparation and delivery.
• Monitor table setup, cleanliness, and overall dining area presentation.
• Train and guide junior waiters and new staff on service standards and procedures.
• Ensure compliance with hygiene, health, and safety regulations.
• Assist in preparing duty rosters and shift schedules when required.
• Monitor inventory of service equipment and report shortages or damages.
• Support management in achieving customer satisfaction and operational goals.

& Requirements

• Proven experience as a Captain Waiter, Head Waiter, or similar role in hospitality or restaurant operations.
• Fluent in Arabic and English (spoken and written).
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Good knowledge of food and beverage service standards.
• Ability to work under pressure in a fast-paced environment.
• Well-groomed, professional appearance, and positive attitude.
• Flexibility to work shifts, weekends, and holidays as required.
• Pay: QAR1,850.00 - QAR2,000.00 per month