CANTEEN COORDINATORS
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Key skills for this role
About the Role
Responsible for dining hall and tea pantry service operations, ensuring efficient food service, maintaining hygiene standards, and delivering a high level of customer satisfaction.
Key Skills for This Role
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Overview
Responsible for dining hall and tea pantry service operations, ensuring efficient food service, maintaining hygiene standards, and delivering a high level of customer satisfaction.
Education, Skills and Experience
- Diploma or certification in Hospitality / Catering
- Shall have three (3) years of experience in industrial catering, camps, or institutional dining
- HACCP Certified
- Basic computer skills for reporting
- Course certificate in Basic first aid and CPR
Responsibilities And Tasks
- Ensure smooth and timely service of meals to all customers
- Monitor service quality and ensure HACCP standard process are followed
- Handle complaints professionally and ensure quick resolution
- Maintain a friendly, respectful, and service-oriented atmosphere
- Ensure proper setup of dining hall (tables, counters, service stations)
- Monitor cleanliness, arrangement, and overall appearance
- Control crowd flow, especially during peak mealtimes
- Ensure adequate seating and smooth turnover
- Coordinate with kitchen staff for timely food replenishment
- Monitor and record food temperature in self-contained digital tablet
- Enforce hygiene standards (HACCP, food safety, personal hygiene)
- Maintain cleanliness of service areas, utensils, and equipment
- Conduct regular checks and report non-compliance
- Ensure availability of service items (trays, dispensers, etc.)
- Maintain daily service logs and attendance records
- Report operational issues, shortages, or incidents to management
- Maintenance upkeep of pantry equipment’s
- .
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