Call Centre Agent/Customer Service Representative (Arabic Speakers)
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Key skills for this role
About the Role
We are looking for a Call Centre Agent/Customer Service Representative who loves talking to people and proactively solving issues. You will communicate with customers via phone, email, and chat, and work with internal departments to meet customer needs.
Key Skills for This Role
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Overview
The ideal candidate loves talking to people and proactively solving issues.
You will be responsible for converting customers into passionate evangelists.
Responsibilities
- Communicate with customers via phone, email and chat.
- Provide knowledgeable answers to questions about product, pricing and availability.
- Work with internal departments to meet customer's needs.
- Data entry in various platforms.
Qualifications
- At least 1 - 3 years' of relevant work experience.
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize work.
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