Call Centre Agent/Customer Service Representative (Arabic Speakers)
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About the Role
TASC Outsourcing is seeking an Arabic-speaking Call Centre Agent/Customer Service Representative for a 6-month extendable contract in Dubai. The role involves handling inbound/outbound calls, assisting customers via chat and walk-in, and troubleshooting basic technical issues.
Key Skills for This Role
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Overview
- Job Title –
Months Extendable
- **Immediate Joiners Only**
- Work Location – Dubai
- Salary – AED 5000-AED 5500
- Working days & timings – 5-day work and standard hours
- Mandatory details/Skills –Customer Service, Calls, Problem-solving
Job Description
- Assist customers with inquiries, complaints, and requests through chat, calls and walk-in.
- Handle inbound and/or outbound calls in a professional and courteous manner.
- Ensure high-quality service delivery while meeting defined performance metrics.
- Troubleshoot basic technical issues related to the application.
- Previous customer service or call center experience is a must.
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