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Call Center Executive

ZBLDubai, UAE1 months agofulltime
ArabicExcelGoSAP
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Via Indeed·

About This Role

  • Handle incoming and outgoing calls in a professional manner
  • Manage bookings for both beauty lounge and aesthetic clinic services
  • Respond to inquiries via phone, WhatsApp, and social media platforms
  • Provide accurate information about treatments, services, and ongoing offers
  • Coordinate appointments with therapists, technicians, and doctors
  • Maintain and update client records in the system
  • Follow up with leads and existing clients to ensure satisfaction and retention
  • Deliver excellent customer service and enhance client experience

Requirements:

  • Previous experience in a call center, salon, or healthcare setting preferred with Good Sales Experience.
  • Strong communication skills (English, Arabic, Russian preferred; additional languages are a plus)
  • Well-presented, customer-focused, and professional attitude
  • Ability to multitask and work in a fast-paced environment
  • Basic computer and booking system knowledge

Job Type: Full-time

Work Location: In person

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