CAFM Implementation Engineer - Planon

Overview

Key Accountabilities

• Implement and configure Planon CAFM modules to facilitate asset & facility management functions, and any other modules required for the data center operations
• Prepare upload sheets and standardize data for upload in coordination with the end users.
• Set up user roles, access permissions, workflows, and automated tasks
• Develop high quality reporting, dashboards, portal interfaces, email notifications, etc…
• Set up and coordinate with IT and third-party vendors for system integrations (e.g., BMS, ERP, HR systems)
• Serve as the central project coordinator among stakeholders, ensuring deliverables and timelines are met
• Lead testing, training sessions, and onboarding for users
• Oversee data migration from legacy systems and perform quality checks
• Ensure data accuracy and develop dashboards and reports for operational monitoring
• Provide ongoing system support and manage issue escalation
• Collect user feedback and recommend system enhancements
• Maintain up-to-date documentation on configurations, workflows, and compliance protocols
• The role will be part of the Command & Control Center team within Data Center Operations, focusing on automating and digitalizing the asset management and facility management capabilities and creating world class customer experience.
• Fast paced and dynamic environment with a focus on reliability and continuous improvement to achieve world class maintenance standards.
• Collaborative atmosphere with opportunities for cross-functional teamwork.
• Occasional travel may be required to meet with clients, vendors or attend industry conferences.
• Empowered to make decisions regarding the CAFM development and administration within the scope of the projects.
• Authority to recommend changes to the CAFM set up in coordination with the stakeholders.

Minimum Qualifications

• Bachelor’s degree in Engineering, Computer Science, or related field
• Hands-on experience with Planon CAFM platform (administration and configuration)
• Strong skills in Excel, SQL, and API integration
• Good understanding of facilities management and service-level operations
• Strong analytical thinking and attention to detail
• Excellent communication skills

Additional Qualifications

• Experience with data centers platforms
• Familiarity with SFG20, ASHRAE standards or environmental controls
• Exposure to ITIL or operational risk management frameworks