Business Systems Analyst

Role overview

Requirements and delivery

• Lead discovery, requirements elicitation, and process analysis with business and technology stakeholders.
• Write functional and non-functional requirements, user stories, and testable acceptance criteria.
• Document current- and target-state processes, business rules, data needs, controls, and dependencies, and maintain traceability to delivered capabilities.
• Maintain a prioritized backlog and support refinement, sprint planning, testing, and release readiness.
• Coordinate meetings, actions, and decision tracking; report status, risks, issues, dependencies, and decisions.
• Partner across product, development, quality engineering, architecture, security, risk, and operations.
• Support governance and audit documentation, validate delivery against outcomes, and prepare stakeholder and implementation materials.

Required qualifications

• Proven experience as a Business Systems Analyst, business analyst, or similar role on technology delivery projects.
• Strong requirements elicitation and writing skills, including functional and non-functional requirements and acceptance criteria.
• Ability to coordinate stakeholders, maintain a backlog, and follow through on actions and decisions.
• Working knowledge of engineering and architecture concepts, including examples such as integrations, data flows, APIs, cloud services, and software development lifecycle.
• Experience in Agile or iterative delivery environments.
• Clear written and verbal communication with technical and non-technical audiences.

Preferred experience

• Experience with Microsoft 365 Copilot, Power Platform, Power BI, AI agents, or automation is a plus, not a requirement.
• Experience in Canadian banking or regulated financial services, including governance, controls, audit evidence, or model-risk documentation, is preferred.

Location and work arrangement

• The stated role location is hybrid in Toronto, Ontario.

Compensation

• The stated compensation range is CAD 95,000 to CAD 119,000; no pay cadence is specified.

Benefits

• Eligible employees may receive paid vacation, sick leave, holidays, bereavement and jury-duty leave, supplemental healthcare coverage, and basic life and accidental death and dismemberment insurance, subject to employment category and location.