Business Support and Credit Collector (Saudi National)

RINA is a global knowledge company where expertise travels across borders, disciplines, and industries.

Every day, we collaborate on solving complex challenges that no single field could tackle alone.

With a presence in more than 70 countries and 160 years of heritage, we turn individual know-how into collective progress.

We are currently recruiting for a

to join our office in

within the

Division.

An Operations Support Advisor with a focus on managing administrative tasks from the Contract advancement monitoring to the issuance of invoices plays a crucial role in ensuring smooth customer interactions and efficient business operations.

• Create and maintain accurate customer records in the database.
• Ensure that customer information is up-to-date and complete.
• Handle customer inquiries related to account information and updates.
• Contract Creation:
• Gather necessary information from customers or internal departments to initiate the contract creation process.
• Enter accurate and relevant data into the company's system, ensuring all details are correct and comply with company policies and regulations.
• Prepare and maintain documentation related to the contracts, such as terms and conditions, pricing, and any special agreements.
• Contract Management:
• Support senior colleagues to enrure that contracts adhere to company guidelines and policies.
• Collaborate with relevant stakeholders to obtain necessary approvals for the contracts.
• Maintain communication with both internal teams and customers to clarify any contract-related details or address concerns.
• Invoicing Process:
• Utilize the RINA invoicing system to create accurate and timely invoices based on the terms outlined in the contracts.
• Verify that the billing information aligns with the terms of the contract and resolve any discrepancies.
• Ensure that invoices are sent to customers promptly through the preferred communication channels.
• Customer Support:
• Respond to customer basic inquiries related to contracts, invoices, and billing processes.
• Resolve any basic issues or discrepancies related to contracts and invoices in a timely and professional manner.

• Keep detailed and organized records of all contracts, invoices, and related correspondence.
• Regularly update and maintain information in the company's database or customer relationship management (CRM) system.

High School Diploma/GED in Business Administration Finance Management or Other

• 3-5 years of experience in contract administration, invoicing, customer data management, or a related function.
• While not always mandatory, any previous experience in business support, customer service or a related field can be an advantage. This could include internships, part-time roles, or volunteer experience.
• Familiarity with the RINA services is beneficial. The advisors should be willing to learn about the offerings to effectively assist commercial teams, operations and customers.
• Basic computer skills are often necessary, including the ability to use customer relationship management (CRM) systems, input data accurately, and utilize other relevant software tools.

• FORESIGHT & INSIGHT - Context awareness adopting a systemic perspective and informed decision making.
• WORKPLACE DYNAMICS - Resourcefulness in shaping progress and working efficiently.
• INTERPERSONAL INFLUENCE - Skills and strategies we use to interact effectively with others.
• DOMAIN & BUSINESS ACUMEN - Applying a scientific approach and critical thinking in operations and solution development within area of expertise.
• PERSONAL EMPOWERMENT - Ownership for life, work and results, striving to grow professionally and personally.

At RINA, your growth drives our innovation.

We bring together engineers, inspectors, digital minds and specialists from more than 100 nationalities, creating an environment where diverse perspectives sharpen how we think, collaborate and deliver.

Flexibility and respect drive how we work.

We are committed to building a workplace where every person feels valued and empowered to develop their potential.

RINA provides equal employment opportunities and does not discriminate on any basis.

We are compliant with Italian Law n. 68/99.