Business Process Analyst, Process Automation

Role overview

Responsibilities

• Identify and prioritize automation opportunities with business subject-matter experts; translate needs into requirements, scope, solution approaches, and implementation plans.
• Analyze processes, rules, controls, data flows, and dependencies; design future-state processes and user stories.
• Design, develop, and implement automation with technologies including Microsoft Fabric, Power Automate, Power Apps, Power BI, Microsoft Copilot, and Python, independently or with technical teams.
• Collaborate through design, development, testing, and implementation; validate edge cases, controls, reconciliations, downstream impacts, and production readiness.
• Document requirements, process flows, designs, controls, test outcomes, and implemented solutions.
• Investigate production issues and resolve them with relevant teams; champion controlled, sustainable, and well-governed automation.
• Gather feedback, improve solutions and practices, educate users, and promote adoption and new opportunities.
• Collaborate across business, Information Systems, Operational Risk, and global teams to support standardized, scalable automation.

What you bring

• Undergraduate degree in Computer Science, Engineering, Mathematics, Business Administration, or a related field.
• Experience in investment operations, trade support, or a comparable financial-services environment, including knowledge of operational processes, business logic, and controls.
• Ability to learn complex processes, identify dependencies and risks, and translate business needs into practical requirements and solutions.
• Proven skills in requirements discovery, process analysis and mapping, and future-state process design; able to challenge assumptions and navigate ambiguity.
• Strong analytical and problem-solving skills, sound judgment, and understanding of software-development methodologies.

Team