Business Process Analyst, Process Automation

Role overview

What you will do

• Identify and prioritize automation and process-improvement opportunities with business subject-matter experts.
• Translate business challenges into requirements, scope, solution approaches, and implementation plans.
• Analyze processes, rules, controls, data flows, and dependencies and design future-state processes and user stories.
• Design, develop, and implement automation solutions with technologies including Microsoft Fabric, Power Automate, Power Apps, Power BI, Microsoft Copilot, and Python, based on capability and fit.
• Collaborate through design, development, testing, implementation, and production support.
• Test expected and non-standard scenarios, including exceptions, edge cases, reconciliations, controls, and downstream impacts.
• Document requirements, process diagrams, solution designs, controls, test results, and implemented solutions.
• Investigate production issues and coordinate or implement resolutions.
• Follow the Automation Factory framework and improve solutions, governance, practices, and user experience.
• Educate users on automation capabilities and collaborate across business, technology, risk, and global teams.

What you bring

• Undergraduate degree in Computer Science, Engineering, Mathematics, Business Administration, or a related field.
• Experience in investment operations, trade support, or a comparable financial-services environment.
• Ability to learn complex processes and translate business needs into clear requirements and practical solutions.
• Experience in requirements discovery, process analysis and mapping, and future-state process design.
• Strong analytical, problem-solving, testing, debugging, documentation, and production-support capabilities.
• Understanding of software development methodologies and the end-to-end solution lifecycle.
• Strong proficiency in Microsoft Excel, including formulas and functions.
• Workflow automation, APIs, structured data, and data architecture knowledge is an asset.
• Hands-on experience with Python, Microsoft Fabric, Power BI, Power Platform, Excel, Power Query, and VBA is an asset.
• Strong communication skills and ability to work autonomously, adapt, and coordinate stakeholders.

Compensation

• Base salary range is $80,000–$105,000, with an annual performance bonus contributing to total compensation.

Workplace

• The posting includes the hybrid tag #LI-HYBRID.