Business Process Analyst (Banking)
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Key skills for this role
About the Role
Responsibilities include process mapping, re-engineering, data analysis, project management, and stakeholder management, requiring strong analytical skills and a relevant degree.
Key Skills for This Role
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Overview
- Process mapping – must have
- Process re-engineering – must have
- Data analysis on excel and deriving insights from operation data – must have
- Practical implementation of lean, six-sigma in improvement of operations – good to have
- Exposure to project involving improvement in STP, TAT, CX – good to have
- Project management – must have
- Ability to run working group meetings – must have
- Stakeholder management up to Unit heads of operations – good to have
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