Deskside Support - L1 ( Arabic Speaker)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
We are seeking a Level 1 Technical Support Specialist to join our team, focusing on laptop configuration, delivery, and post-implementation support for applications such as Outlook and Teams.
Key Skills for This Role
Full Job Posting
Overview
We are seeking a Level 1 Technical Support Specialist to join our team, focusing on laptop configuration, delivery, and post-implementation support for applications such as Outlook and Teams.
This position will also involve setting up meeting rooms from scratch and providing support for audio-visual devices.
Experience & Skills
- 1-2 years of relevant experience
- Relevant certification
- Foundational knowledge of desktop/laptop troubleshooting
- Knowledge of Bloomberg application
- Experience with audio-visual devices
Key Responsibilities
- Provide deskside and remote support for incidents and service requests
- Diagnose and resolve basic hardware, software, and operating system issues
- Log, track, and update tickets in ITSM tools with accurate details
- Ensure adherence to SLAs and resolution timelines
Qualifications
- Arabic speaker
- Well-mannered and well-groomed
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Dicetek LLC
Project Manager – Cards Banking Domain
Dubai, UAE
Job Summary We are seeking an experienced Project Manager for a leading bank in the UAE with strong background in Cards Management and hands-on experience delivering end-to-end projects within Cards and Payments portfoli
Data Protection Director (UAE National)
Dubai, UAE
Lead the development and execution of the Authority's data protection and governance strategy, ensuring alignment with the organization's objectives, Dubai Strategic Plan 2030, ...
Senior Out Systems Developer
Dubai, UAE
Bachelor’s degree in Computer Science, Information Technology, or a related field; equivalent experience accepted. Prior experience on the IID (Invest in Dubai) project will be ...
Senior Solutions Architect
Abu Dhabi, UAE
The solutions Architect will be responsible of assessing the current technology landscape, identify areas of improvement, provide innovative and cost-efficient solutions using on-prem and or cloud providers. The candidat
Director of Government Planning and Digital Transformation (UAE National)
Dubai, UAE
Objective of the job Oversight, planning, and guidance of all technical and administrative activities and programs related to digital transformation planning and operations, ensuring government compliance, and actively c
Data Protection Director (UAE National)
Dubai, UAE
Job Objective Lead, plan, and oversee all programs, initiatives, and technical activities related to data protection and governance at both the institutional and authority levels. Drive the implementation of advanced dat
Product Manager (UAE National)
Dubai, UAE
Qualifications & Experience Bachelor's degree in Information Technology, Information Systems, Computer Science, Computer Engineering, or a related discipline, with a minimum of 10 years of relevant professional experien
SOC Analyst (UAE National)
Dubai, UAE
SOC Analyst (Entry Level) We are seeking a SOC Analyst to join our cybersecurity team in a monitoring and incident response capacity. This is an entry-level role designed for fresh graduates. The ideal candidate should b
Project Manager – Cards Banking Domain
Dubai, UAE
Data Protection Director (UAE National)
Dubai, UAE
Senior Out Systems Developer
Dubai, UAE
Senior Solutions Architect
Abu Dhabi, UAE
Director of Government Planning and Digital Transformation (UAE National)
Dubai, UAE
Data Protection Director (UAE National)
Dubai, UAE
Product Manager (UAE National)
Dubai, UAE
SOC Analyst (UAE National)
Dubai, UAE