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Business Intelligence Manager

JTI - Japan Tobacco International
Dubai, UAE
Onsite
Discovered 4 days ago
Strategic insightsBusiness intelligenceConsumer researchData analysisMarket modellingGIS

Full Job Posting

Role overview

Leads strategic insights and business intelligence for the Middle East, providing consumer and trade insights to build brands, improve commercial performance, and support long-term market success.

Focuses on consumer and business understanding, market-modelling tools, data accessibility, and insights for decisions across departments.

Strategic insights and data management

  • Develop and manage the Consumer Strategic Insights agenda to support market KPI achievement and assess critical business levers.
  • Conduct consumer research and data analysis to guide business decisions and long-term growth.
  • Build and manage systems and methodologies for consistent delivery of insights aligned with business objectives.

Operational responsibilities

  • Create market-planning scenarios incorporating pricing, taxation, market size, marketing and sales investment, and financial inputs.
  • Develop tools to assess marketing and commercial program efficiency and effectiveness across teams.
  • Build GIS, trade-segmentation, and planning tools to help field marketing and business development teams target outlets.
  • Enhance dashboards to track business development team efficiency.
  • Use Nielsen, TME, and consumer-tracker data to assess brand performance.
  • Manage consumer insight trackers and ad hoc research, with potential future CRM integration.
  • Evaluate product performance and support innovation using consumer and product testing insights.

Data access and adoption

  • Ensure relevant personnel can access data in suitable formats and at appropriate frequencies to support discussions and decisions.
  • Partner with the GM, Marketing Director, Sales Director, and marketing and sales teams to encourage broad data adoption and use.

Requirements

  • Bachelor's degree in Marketing, Business Administration, or equivalent.
  • 12+ years of relevant managerial experience in strategic insights and business intelligence, including at least two years leading an SI&BI function.
  • Fluency in English.
  • Experience in other markets is a plus; Arabic is also a plus.

Selection process

  • The stated selection process may include a phone screening, assessment tests, and interviews.

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