Business Development Representative
Key Skills for This Role
Full Job Posting
WHAT YOU'LL DO
Lead generation for new software and services.
Calling campaigns targeted towards new customer acquisition.
Cross-sell referrals.
Manage current customer license transfer and upgrade communication, negotiation, and processing.
Set-up product overview demos for customers needing education on their licensed software
Continuously refine and improve business analysis processes to enhance efficiency and outcomes.
KEY COMPETENCIES
Innovation
Generates creative, solution-focused ideas that drive improvement and add value.
Challenges conventional thinking, learns from setbacks, and delivers enhanced outcomes.
Accountability
Takes full ownership to deliver assigned tasks, goals, and outcomes.
Delivers high-quality work on time, with clear expectations and proactive communication.
Service Excellence
Anticipates and responds to customer needs with professionalism, ensuring a positive and solutions-oriented experience.
Collaborates across teams, applying feedback to continuously improve service quality and satisfaction.
Teamwork
Works collaboratively with team members to achieve shared goals and support team success.
Values diverse perspectives and fosters an inclusive, respectful, and collaborative team culture.
QUALIFICATIONS
- Excellent written and verbal communication skills
- Strong organization and time management skills
- Ability to professionally represent the company and its products
- Ability to influence and persuade others
- Self-driven, motivated, and results oriented
- Strong problem-solving and analytical skills, with a keen attention to detail.
- Bachelor’s degree in related field
- Ready to join us? Visit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on LinkedIn.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.
Responsibilities
- Lead generation for new software and services.
- Calling campaigns targeted towards new customer acquisition.
- Cross-sell referrals.
- Manage current customer license transfer and upgrade communication, negotiation, and processing.
- Set-up product overview demos for customers needing education on their licensed software
- Continuously refine and improve business analysis processes to enhance efficiency and outcomes.
- Innovation
- Generates creative, solution-focused ideas that drive improvement and add value.
- Challenges conventional thinking, learns from setbacks, and delivers enhanced outcomes.
- Accountability
- Takes full ownership to deliver assigned tasks, goals, and outcomes.
- Delivers high-quality work on time, with clear expectations and proactive communication.
- Service Excellence
- Anticipates and responds to customer needs with professionalism, ensuring a positive and solutions-oriented experience.
- Collaborates across teams, applying feedback to continuously improve service quality and satisfaction.
- Teamwork
- Works collaboratively with team members to achieve shared goals and support team success.
- Values diverse perspectives and fosters an inclusive, respectful, and collaborative team culture.
About Fortra
Private cybersecurity company providing offensive and defensive security software and services to organizations worldwide.
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