Business Development Manager

Role overview

Sales and client development

• Develop target lists and contact potential clients through sales calls, social media, promotional materials, and cold calling.
• Arrange appointments to introduce the company and its services; build and maintain client relationships.
• Support existing clients and coordinate communication with operations teams and the company network; act as an escalation point when needed.
• Provide shipment tracking information, promptly escalate shipment issues, and follow up on client requests.

RFQs, proposals, and pricing

• Facilitate completion of RFQs and provide marketing and proposal support to Global Sales Team members.
• Analyze client profit or loss and propose yield improvements.

Education and experience

• High school diploma or equivalent required; bachelor's degree preferred.
• 5–7 years of RFQ management experience and 3–5 years of pricing database management experience.
• At least 5 years of global airfreight and ocean freight pricing experience.
• 3–5 years of statistical analysis experience; the posting also lists 5 years in its experience summary.
• 1–2 years of 3PL or freight forwarder experience, including internal and external-facing roles, or 1–2 years in transportation or business development.
• Oil, gas, or energy logistics proposal experience is preferred.

Skills and capabilities

• Strong client-facing consultative selling skills and ability to engage decision influencers and decision makers.
• Effective negotiation and closing techniques; organization, problem-solving, and resourcefulness.
• Strong computer skills with Microsoft Office and internet networking tools such as LinkedIn.
• Excellent verbal and written communication and ability to work in a team.

Physical requirements and certification

• The role involves talking, hearing, and using computer equipment; close vision and ability to adjust focus are required.
• Professional certification may be required in some areas.