Business Development Manager- Cooling
Drive business growth in cooling services, enhance customer experience, and manage multi-country accounts with strong sales and technical expertise.
Skills
About This Role
Area Business Growth
- Deliver Orders, Sales, and Gross Margin targets for KSABYP.
- Cooling service Adoption Rate higher than 70% for Cooling overall and 100% on cooling (Greenfield)
- Expand service penetration on the Installed Base: contracts, future digital services, spare parts, modernization.
- Increase service attach on green-field (air & liquid cooling), adapting the tactics vs different customer business model
- Build and deploy the Cooling Service Playbook by country/zone.
Go-to-Market & Sales Enablement
- Implement & Deploy Cooling Service GTM across Sales, Service, and Channel teams. Focus on strategic verticals (hyperscale, colo, OEM in particular).
- Support pricing discipline and value based positioning.
- Share best practices across countries.
Account & Opportunity Development
- Support multi country key accounts with strong commercial governance.
- Lead value storytelling (uptime, risk reduction, energy efficiency, lifecycle TCO).
- Enable high quality pursuit reviews, tenders, and retrofit/modernization programs.
Offer Adoption & Lifecycle Services
- Accelerate adoption of new Cooling Service offers (including liquid cooling frameworks).
- Standardized scopes: start up, commissioning, PM, modernization and future digital service
- Provide customer insights to Product/Engineering for offer evolution and competitiveness.
Sales Operations & Performance Management
- Ensure pipeline and weekly/monthly forecast accuracy.
- Drive quote to order excellence with Tendering, Operations, and Finance.
- Align with Service Delivery teams on readiness, quality, and customer commitments.
Customer Experience
- In collaboration with operation team, ensure contract performance, SLA adherence, and customer satisfaction.
- Support on very critical escalation
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