Business Development Manager

Job overview

Responsibilities

• Research markets, identify prospective clients, and develop strategies to attract new business.
• Generate leads through email and other outreach methods.
• Create business development strategies informed by target customers, needs, economic trends, and industry insights.
• Guide and support business development associates to increase sales and revenue.
• Prepare and present sales pitches, product demos, and reports to prospects.
• Build customer relationships to maximize business opportunities and retention.
• Identify client needs, recommend suitable products or services, and upsell where appropriate.
• Manage potential customer accounts and support revenue generation and sales targets.
• Monitor sales performance and meet weekly or monthly activity goals and quotas.
• Train sales and customer service professionals in sales strategies, product knowledge, and customer engagement.
• Participate in trade shows, sales meetings, webinars, and training sessions.
• Maintain accurate customer contact information in the CRM and report on business development, lead generation, and sales performance.

Required skills and experience

• 3–4 years of experience in business development, customer service, or sales roles.
• Proven record of generating leads, meeting sales quotas, and achieving business development goals.
• Excellent verbal and written communication skills and ability to deliver engaging presentations.
• Hands-on experience with cold calling, email outreach, and direct sales.
• Strong understanding of sales performance metrics and ability to drive results using data.
• Proficiency in Microsoft Office: Word, Excel, PowerPoint, and Outlook.
• Familiarity with CRM software such as Salesforce or HubSpot is a plus.

Why join

• Competitive salary and performance-based incentives.
• Career growth and professional development opportunities.
• Collaborative, fast-paced work environment.