BUSINESS DEVELOPER (CER)
Role Overview
Position: Business Developer in the Certification – UAE department, reporting to the Sales Manager.
Type of contract: Permanent.
Key working relationships include clients, auditors/product specialists, the Sales Manager and BD & Sales Executives.
Key Skills for This Role
Full Job Posting
Position Details
Position: Business Developer in the Certification – UAE department, reporting to the Sales Manager.
Type of contract: Permanent.
Key working relationships include clients, auditors/product specialists, the Sales Manager and BD & Sales Executives.
Minimum Required Qualifications
- Specialty: Sales and business development.
- Education: Bachelor's degree in business administration or engineering.
- Training: Sales and ISO related trainings desired but not mandatory.
- Technical knowledge: Awareness of ISO standards and management systems.
- Experience: Minimum 3 years' experience in the TIC industry.
Primary Functions
- Driving new business development in Abu Dhabi and other Emirates.
- Identify, qualify and win new sales.
- Manage full sales cycle from lead generation, contract award, and follow up on scheduling and receivables.
- Maintain monthly target achievement and healthy pipeline.
- Ensure Salesforce accuracy and active pipeline management.
- Collaborate with technical teams to structure winning proposals.
Client Relationship Management
- Serve as primary point of contact for clients throughout project lifecycle.
- Build and maintain strong long-term relationships with clients and partners across energy, utility, building and infrastructure, industrial, aerospace, hospitality and tourism sectors.
- Perform stakeholder mapping and build rapport with GRC, QHSE, Cyber and Sustainability departments.
- Manage client expectations and provide regular project updates.
- Identify client needs and develop Bureau Veritas unique value proposition.
- Acknowledge and respond to client requests within 24 hours.
- Facilitate workshops, presentations and client meetings.
- Address client concerns and resolve issues promptly.
- Ensure high level of client satisfaction.
- Represent the company at industry events and conferences.
Business Requirements
- Achieve monthly, quarterly and yearly sales targets.
- Maintain minimum pipeline coverage.
- Ensure client retention and satisfaction.
- Grow Bureau Veritas key and strategic accounts.
- Report weekly sales performance.
Self Management and Customer Focus
- Strong ownership mindset and accountability for targets.
- Structured time management and territory planning.
- Continuous learning of market trends and competitors.
- Clear communication and stakeholder management skills.
- Deep comprehension of client needs and provision of standard and tailored solutions.
- Long-term partnership development and a driven can-do attitude.
KPIs
Achievement of sales and revenue goals.
Number of new business opportunities identified and secured.
Client retention and satisfaction scores.
CRM accuracy.
Conversion ratio.
SPP achievement.
Minimum pipeline maintenance.
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