Business Change Analyst

Role overview

The role

• Lead high-quality discovery activity across complex transformation priorities.
• Help services understand current challenges, identify improvement opportunities and develop evidence-based recommendations.
• Deliver end-to-end discovery using business analysis, service design, behavioural insight and data analysis techniques.
• Work with service leads, senior stakeholders and multidisciplinary teams to facilitate workshops and analyse complex information.
• Develop business cases and actionable recommendations for transformation and continuous improvement.
• Support the growth of discovery, business analysis and change capability across the Council.
• Help services adopt modern approaches, use evidence effectively and develop innovative solutions.

Required knowledge and capability

• Demonstrable knowledge of discovery methodologies, stakeholder engagement and business process improvement.
• Knowledge of user-centred design, data-driven decision-making and data analysis techniques.
• Ability to translate complex information into meaningful insights and practical solutions.
• Ability to work with service leads, senior stakeholders and multidisciplinary teams.

Working arrangements

• The Council describes its approach as Agile Working and Flexibility First, where flexibility is the norm subject to role requirements.

Offer

• At least 27 days of holiday plus bank holidays, rising to 32 days after five years, with an option to purchase additional days.
• Local Government Pension Scheme, learning and progression opportunities, and health and wellbeing support.
• Cycle to Work, Travel Pass, salary sacrifice car lease, family-friendly policies and employee volunteering schemes.

Selection process

• The interview is face to face and includes a presentation.
• The advertised closing date is midnight on 14 October 2026.