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Business Analyst

SKM Air Conditioning LLC
Sharjah, UAE
fulltime
Mid-Senior
Yesterday
Requirements GatheringBusiness Process MappingStakeholder AnalysisUMLBPMNAgile
Free

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Requirements GatheringBusiness Process MappingStakeholder Analysis
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Overview

Main Scope of the Role

To monitor business performance (booking & billing), streamline sales processes, and support the Sales Team in achieving departmental targets.

The role acts as a key interface between Sales and Planning and is responsible for generating essential analytical reports for management.

Education

  • Bachelor’s Degree in

Science, Engineering, or Commerce

.

Experience

  • **5–10 years of relevant experience**
  • is required.
  • Experience in
  • HVAC industry
  • is
  • highly preferred
  • .
  • **Project Planning**

experience

is strongly preferred.

Knowledge & Skills

  • Strong expertise in
  • process improvement
  • ,
  • operations
  • , and
  • logistics management
  • .
  • Proficiency in

Microsoft Word, Excel, Outlook

, and

SAP

  • .
  • Strong organizational, analytical, and critical‑thinking skills.
  • Strategic planning capabilities.
  • Ability to manage multiple projects and deadlines.
  • Skilled in preparing presentations and analytical reports.
  • Ability to identify and implement new processes for efficiency improvement.
  • Excellent communication and interpersonal skills.

Key Behaviors

  • Problem-solving mindset
  • Result-oriented approach with a positive attitude
  • High attention to detail
  • Effective time and priority management
  • Strong decision‑making capabilities

Main Duties & Responsibilities

1.

Conduct monthly

Billing & Booking Forecasting

with proper analysis.

Quarterly Order Booking Forecasts

for Procurement, Production Planning, and Sales Planning.

3.

Share monthly booking breakdowns with the Sales Director and follow up with MSPs & OPT to meet monthly targets.

4.

Follow up on

SMT updates

with ASMs/MSPs.

5. Finalize

lead times

with Sales Planning quarterly.

6. Assist Sales Team with

short-delivery and premium orders

and confirm deliveries.

7.

Review Sales Orders for multipliers, budget numbers, etc.

Monthly & Annual Sales Presentations

.

9.

Work with the Sales Director on

Annual Budget & Target Setting

.

10.

Share monthly/quarterly/annual billing & booking forecasts with CCPD.

11.

Conduct monthly

Backlog Analysis

.

12.

Review modification requests submitted by Sales.

13.

Act as the liaison between

Sales and Planning

teams.

14.

Coordinate with the Costing team regarding multipliers and pricing.

Quality & Excellence Standards

  • Ensure compliance with SKM quality standards.
  • Commit to delivering efficient and effective service to all stakeholders.

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