Business Analyst

Overview

Business Analyst

Job Description

Position Summary

About The Role

What You’ll Do

• Meet with client stakeholders to gather information on existing systems, business processes, and pain points.
• Document and map current vs. future state processes to identify gaps and opportunities for improvement.
• Create detailed business requirements documents, user stories, and acceptance criteria for modernization efforts.
• Work with the technical team to ensure understanding of requirements and adjust details as needed during development.
• Assist in user acceptance testing and training, helping to validate that the delivered solution meets the business needs and is user-friendly.

Key Responsibilities

• Act as the liaison between business stakeholders and the development team, ensuring continuous alignment throughout the project.
• Clarify and prioritize requirements, managing changes to scope with an awareness of impacts on timelines and deliverables.
• Analyze and validate the functionality of legacy systems to determine what should be carried over, improved, or redesigned in the new solution.
• Maintain up-to-date documentation (requirements specs, process flows, etc.) and track changes throughout the project lifecycle.
• Support change management efforts by preparing user documentation and contributing to training sessions for end-users of the new system.

What We’re Looking For

• Strong analytical and problem-solving skills with the ability to understand and dissect complex business processes.
• Excellent communication skills to gather information and convey requirements clearly to both technical and non-technical audiences.
• Experience writing clear documentation – including BRDs, functional specs, user stories, and process diagrams.
• Ability to think critically about both the big picture and the details, ensuring nothing is overlooked in the requirements.
• A collaborative attitude and flexibility to adapt as project needs evolve, ensuring the final solution meets client expectations.

Required Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.
• 3+ years of experience as a Business Analyst on software development or IT projects.
• Familiarity with business analysis frameworks and tools (e.g. UML, BPMN, process mapping, wireframing) to document processes and requirements.
• Understanding of legacy systems and modernization concepts, or experience on a digital transformation project, is a plus.
• Certification such as CBAP (Certified Business Analysis Professional) or PMI-PBA is advantageous but not required.
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